I am passionate about all of my services and sites and want you to be totally satisfied.  Terms and conditions related to each of my services and sites can be found below, plus contact details for queries related to each service should you need them. By using my sites and the services offered by Michele Knight Ltd, you are agreeing to be bound by these terms and conditions in full.  For easy reference, these are summarized at the top, but you are advised to read all terms and conditions in full to the end of this page before using any of the services or site as, amongst other things, they clarify the limitations on the liability of Us to You and govern the agreement between You and Us. If you do not agree to these terms you must not use any of my websites or any services offered by Michele Knight Ltd.

Services referred to include credit card and live telephone psychic readings, email and text readings and astrological reports or charts.

Sites referred to include www.micheleknight.com, www.tvknight.com, www.psychicknight.com, www.astrologyknight.co.uk , www.shoppingknight.com.

Readings

Credit card bookings

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission.  We want you to feel comfortable and happy with your Reader. If for any reason you are not satisfied with your Michele Knight Ltd credit card reading within the first 5 minutes, please tell the Reader that you are not connecting, end the call and call the office back on 020 7497 2423. We will give you a FULL refund on your credit card or credit your pin number so that you can have a full reading with another Reader. Your statutory rights are not affected.  Additional per-minute charges may apply if You choose to extend the call beyond the duration of the package you have purchased.

All calls are recorded for your protection. The Service Provider is Inveroak  PO Box 10015, Chelmsford, CM1 9HH, telephone 1800 719 347.

In the event of any complaint please email [email protected]

You can also write to me care of Inveroak at PO Box 10015, Chelmsford, CM1 9HH.

Live Readings

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission. Live Readings are charged at £1.50 per minute at all times from BT land lines.  Other networks may cost more. All calls are recorded for your protection.  The Service Provider is Inveroak  PO Box 10015, Chelmsford, CM1 9HH, telephone 1800 719 347.

If you are unhappy with your reading on the 0906 line, please hang up and try another Reader. A good Reader who is connecting with you should connect within three minutes and give you specific information which shows they are making a psychic connection with you.

In the event of any complaint, please contact Customer Service Enquiries on 0207 111 6090.

You can also write to me care of Inveroak at PO Box 10015, Chelmsford, CM1 9HH.

Overflow Readers

The full list of my preferred Readers appears under ‘Your Psychics’.  Whilst I handpick all my own psychics, on occasions I may use an overflow service of top psychics which I approve and vet. These psychics are of the same quality as Michele Knight Psychics and I monitor and handpick these in a similar way to my own.

Text service

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission.  Texts cost £1.50 per text plus operator’s charges.

In the event of any complaint please email [email protected], giving your mobile number.  All texts sent in to the service and out from the service are recorded for your protection.

The Service Provider is Inveroak  PO Box 10015, Chelmsford, CM1 9HH, telephone 1800 719 347.

You can also write to me care of Inveroak at PO Box 10015, Chelmsford, CM1 9HH.

Email readings

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission.

In the event of any complaint please email [email protected]

The Service Provider is Inveroak  PO Box 10015, Chelmsford, CM1 9HH, telephone 1800 719 347.

You can also write to me care of Inveroak at PO Box 10015, Chelmsford, CM1 9HH.

Michele Knight Psychics Information Provider Disclaimer

We firmly believe in the psychic, clairvoyant, mediumistic or astrological readings that are given and all readings are done are completed in good faith, but in some instances, the information may represent opinion or judgment. Michele Knight Psychics cannot guarantee the accuracy or completeness of any information given during the time of the reading or from the web sites.

We believe in your individual power to transform your life. UK law obliges us to say that all readings done by all Readers – whether through the credit card, live reading, email or text reading service and all astrological reports – are for entertainment purposes only.

If you have any medical conditions that you are concerned with, you should consult a qualified member of the medical profession for advice and treatment. Although the Readers may at sometime during the reading discuss your medical condition, any guidance given to the client is NOT a substitute for treatment by the medical profession.

Michele Knight Ltd or its subsidiaries and subcontractors are not engaged in rendering medical aid, counseling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, or on this website, or in any related publications.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Michele Knight Limited, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of Michele Knight limited’s successors, assigns, and licensees.

We have no control over, do not guarantee, and You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as

a)      readings and interpretations and advices provided by Readers;
b)      the truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Readers;
c)       the truth or accuracy of feedback, Ratings, or other Content posted by Users or Michele Knight employees across all of the Websites;
d)     the ability of Readers to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service;
e)       minimum levels of Connections to Readers;
f)       incorrect use by You of the Service;
g)      any additional rates and costs charged by Your service provider when using the Services.

The Michele Knight Psychics line is governed by PhonepayPlus. All precautions have been taken to ensure we adhere to the rules and regulations laid down by PhonepayPlus governing LIVE chat

For more information see www.phonepayplus.org.uk

Michele Knight (“we” or “us”) refers the users of this website (“You or you”) to the general terms of use (“the Terms”) of this web site to which you have agreed to by using this website. The Terms can be accessed earlier in this page. The Terms and this privacy policy contain all the terms to which you have agreed in relation to the use of this website.

This website is operated by Michele Knight, whose details are stated in the Terms. Through our website, you may also be able to access websites of third parties both via links. Use of such third party services is on their terms and the contract for use of the third party website is between you and the third party.

This privacy policy sets out how we comply with European Union data protection requirements. This applies to the entire web site.

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

If you have a reading with anyone who has left the team or a Reader gives you their personal number you are not under the Michele Knight guarantee if you book that Reader directly. Although all of the above Readers are self employed and have other private clients, or are sub contracted elsewhere, our guarantee only extends to those reading booked through Michele Knight Psychics (trading as Michele Knight Limited).This is to ensure Michele’s high ethical standards are adhered to at all times and is for your protection. We firmly believe in your power to transform your life and will not under any circumstances encourage you to become dependent on this service or any Reader.

Shop

To order products from Michele Knight Ltd. simply fill in the ‘online booking form’ or telephone through your requirements. Payments by all major credit and debit cards are accepted. You must be the bill payer or have the bill payer’s permission.  Please include full card number and issue number where appropriate, expiry date and the name as it appears on the card. We only process your card when the reading is booked.

Most orders are delivered within 1/28 days, however if there is to be a delay we will contact you and give you an opportunity to modify or cancel your order.

In the event of any complaint please email [email protected]

When purchasing items from the shop, your full statutory rights apply.

You can also write to me care of Inveroak at PO Box 10015, Chelmsford, CM1 9HH.

Michele Knight Ltd.: Registered Company No. 02681152 | VAT No. 794 3194 9